Cities, towns, districts and regional districts are asked to do more online with the same small team. We build the pieces that take work off staff and make things easier for residents, one fixed-price phase at a time.
Permits, licences and requests arrive by email attachment and get retyped by staff.
Residents phone about things already on the website, because the website is hard to search.
A critical app runs on aging hardware, and one person knows how it works.
The same data gets entered into three places, and they slowly drift apart.
Accounts were set up over the years by different people, and nobody is sure who can access what.
Council and staff want to use AI, but nobody wants to be the next headline about leaked data.
Each of these can be a small, standalone project. Start with the one that hurts most.
Replace the fillable PDF with a form that checks itself, routes to the right person and shows residents where their request is.
Answers questions from your bylaws, schedules and service pages, cites the page it used, and hands off to staff when it should.
Search council minutes, policies and past reports in plain language. Draft replies and summaries. Stays inside your own cloud account.
Move the aging system to a supported, documented, automatically deployed setup, without a multi-year project.
A two-week, fixed-price look at who can access what, what is backed up, and what to fix first.
Designed with BC’s Freedom of Information and Protection of Privacy Act (FOIPPA) in mind. Personal data kept to the minimum and stored in Canadian cloud regions when required.
We write up the technical side of your Privacy Impact Assessment: what is collected, where it lives, who can see it and for how long.
Public-facing work targets WCAG 2.1 AA: keyboard use, screen readers, colour contrast and plain language.
Fixed-price written proposals, split into phases that fit the budget you have this year. Happy to respond to an RFQ or RFP.
A free 30-minute call is enough to tell whether it fits, roughly what it costs, and how to phase it for your budget.